We have 2 CRAC units Model number CRD201 they were set up as a group but one originally failed due to an error message of high discharge pressure alarm and most recently persistent low suction pressure alarm.
Will need help to configuring it properly and identify the root cause of the unit (CRAC1) failing. I have attached the current configs and status of each unit. Any help will be appreciated.
Server room size 3.6 metres wide x 5.6m length
InRow RD 10KW Water/Glycol Cooled 50Hz
Hello Kent. From the information provided it looks like there is a refrigerant leak somewhere in system one. It is low on pressure and has a very high superheat. An HVAC tech will need to go through the unit and look for leaks. You can also call into your local apc technical support with the serial numbers on the units to check on if they are in warranty.
Thanks Support Services, can we find out the warranty status of this unit?
Serial Number: JK1402331150
Hello. The last warranty I see on this unit went out in June 2015. This unit is out of warranty.
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