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Home » Spaces » Smart-UPS & Symmetra LX / RM » discussion » General » SUA1500 counterfeit unit?

SUA1500 counterfeit unit?

Discussion in Smart-UPS & Symmetra LX / RM started by Dennis , 12 days ago
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  • brunis
    Novice Novice
    Dennis 12 days ago


    I suspect something fishy here, i just got a "brand new" old SUA1500, which came with PowerChute Plus, no USB port and after taking the cover off, the batteries do not have the standard replacement battery connector. And if you look inside the back where the expansion card goes, there is no connector for it. Also the print on the batteries have a broken p everywhere. And the logo is more like a D, seems like purposeful avoidance of trademark infringement.

    Is this just one of the very first revisions that are like this or a very scraped early model?

    Hoping for some qualified feedback here.

    I'll attach a few photos.



  • GoNz0
    Apprentice Apprentice
    Gareth 10 days ago (in response to Dennis)

    I would class that as a fire hazard, get it returned. It has fake batteries, you have no idea how bad they are.

  • ipicKedawinna
    =S= Representative
    Angela 7 days ago (in response to Gareth)

    I agree here that with all of the clues you've gathered, it does appear to be a counterfeit or non-genuine unit. Model/SN label also looks fishy to me.

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