Loading ...
home » spaces » Smart-UPS & Symmetra LX / RM » discussion » General » "UPS: A site wiring fault exists"

"UPS: A site wiring fault exists"

Discussion in Smart-UPS & Symmetra LX / RM started by Joel , 6/17/2013 9:23 PM
Login  to follow, share, and participate in this space.
Not a member?Join now
  • shortstop20
    Joel
    Novice
    Novice
    Joel 6/17/2013 9:23 PM

    I have a 2200 model UPS which has the following error:

    Critical Events - UPS: A site wiring fault exists.

    Our electricians have checked the outlet and stated that it is functioning properly.

    Does anyone have any idea why the UPS would still have this error?

  • ipicKedawinna
    Angela
    =S= Representative
    Angela 6/17/2013 9:27 PM (in response to Joel)

    What did your electrician check specifically? This can come up for the reasons defined in the knowledge base (http://www.apc.com/site/support/index.cfm/faq/) and refer to article ID FA158817.

  • shortstop20
    Joel
    Novice
    Novice
    Joel 6/17/2013 9:38 PM (in response to Angela)

    They checked the voltage, polarity and ground.

  • ipicKedawinna
    Angela
    =S= Representative
    Angela 6/17/2013 11:28 PM (in response to Joel)

    Are you able to try it in a different receptacle circuit to see if it goes away? If its a 120V unit, maybe the neutral is overloaded too?

  • Page 1 of 1 (4 items)
powered by Communifire
Version 4.7.5466.29801
Choose your language:  English