I have problems getting Powerchute 8.0.1 to connect to my 2200 UPS.
I'm using a serial cable that cane with it and a serial-USB converter to connect to my windows XP Pro laptop. Is this why it will not connect?
I use the serial-USB converter to connect to many other things with no problem. The Driver is installed.
When I configured Powerchute, I selected COM3, the one device manager shows as being the one for the serial-USB converter
Any help would be appreciated
Just for reference, I’ve resolved this issue. The Serial-USB converter was causing Powerchute to fail to connect to the UPS. As soon as I moved the UPS to the serial port on my PC it found it!
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