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SRT8KXLI: Snmpwalk input voltage equals to gauge32: 0

Discussion in Smart-UPS & Symmetra LX / RM started by Tom , 20 days ago
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  • MibNerd
    Tom
    Novice
    Novice
    Tom 20 days ago

    Hello,

    I've been twisting my head over this, I have a SRT8KXLI smart ups which has 3 input values atm

    UPS Input L1 L2 L3
      232.0 VAC 232.9 VAC 233.0 VAC

    the Basic oid is: 1.3.6.1.4.1.318.1.1.1.3.2.1.0
    But it outputs Gauge32=0

    I have searched if there was a possibility it was a different OID throught the command snmpwalk -Os -c public -v 1 ###.###.###.### 1.3.6.1.4.1.318.1.1.1

    But it doesn't output anything that comes close to the values seen in the UPS NMC2

    Any idea why this is? Why does say 0?

    Thank you,


    Tom

  • wpasquil
    Bill
    =S= Representative
    Bill 16 days ago (in response to Tom)

    Tom,

    when I run that OID on a Symmetra PX 40 I get back upsAdvInputLineVoltage (1.3.6.1.4.1.318.1.1.1.3.2.1.0) Value 120 

    When I run snmpwalk.exe -r:192-168-1-10 -t:10 -c:XXXXX -os:1.3.6.1.4.1.318.1.1.1.3.2.1.

    OID=.1.3.6.1.4.1.318.1.1.1.3.2.1.0, Type=Gauge32, Value=119
    OID=.1.3.6.1.4.1.318.1.1.1.3.2.2.0, Type=Gauge32, Value=120
    OID=.1.3.6.1.4.1.318.1.1.1.3.2.3.0, Type=Gauge32, Value=118

  • voidstar
    voidstar
    Expert
    Expert
    voidstar 16 days ago (in response to Tom)

    On a single phase SRT10KXLI, 1.3.6.1.4.1.318.1.1.1.3.2.1.0 gives me the line voltage. For three phase though, I'd look at the tables under .1.3.6.1.4.1.318.1.1.1.9

  • MibNerd
    Tom
    Novice
    Novice
    Tom 15 days ago (in response to Bill)

    Thank you for your responce

    Both solutions just return 0 or 1. I included a screenshot with what happens.

  • wpasquil
    Bill
    =S= Representative
    Bill 15 days ago (in response to Tom)

    Hi,

    What is the model of the NMC? Example AP9631 or AP9537SUM Also, what is the firmware version on the NMC? You will find both under the About - Network. If the firmware is not SUMX 6.4.6 and AOS 6.4.6 then you should upgrade and then run the walk again. 

  • voidstar
    voidstar
    Expert
    Expert
    voidstar 15 days ago (in response to Tom)

    *deleted* I need to investigate more.

  • MibNerd
    Tom
    Novice
    Novice
    Tom 12 days ago (in response to Bill)

    Believe it or not I have a AP9537SUM, There is currently no support for it on the website but I read that I can upgrade it with the firmware for the AP9630/31/35?

    I am on 6.0.3, Might be time for that firmware upgrade!

    Thank you again for your responce

  • ipicKedawinna
    Angela
    =S= Representative
    Angela 12 days ago (in response to Tom)

    Hi Tom,

    Yes, AP9537SUM is just like an embedded version of AP9630/31/35 specifically for SRT units. You'll want to apply the v6.4.6 Smart-UPS application firmware for AP9630/31/35 on your unit.

  • MibNerd
    Tom
    Novice
    Novice
    Tom 6 days ago (in response to Angela)

    It works now!

    Thanks a lot!

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