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Smart APC SURT1000xli UPS not charging a ''totally discharged battery''

Discussion in Smart-UPS & Symmetra LX / RM started by Ali , 6/16/2015 3:52 AM
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  • minds2rule
    Novice Novice
    Ali 6/16/2015 3:52 AM

    in my firm, we are using APC ups, but in my particular section we encountered with a problem that my APC ups(smart APS SURT1000xli) is not charging its battery, once battery get fully discharged, otherwise its charging perfectly.

    I'm using APC, SURT1000xli, UPS   with serial number,   (870-7321-A REV3 TSP)

    battery inside are four in number(12V each), Kung LONG batteries and battery specifications are,


    12V 7Ah, 28W/cell/15min

    Each of the battery is giving 10-10.5volts reading(on voltmeter).

    we have been using this UPS along with this battery from last 1 year. 

    Another problem we encountered with is, that when we plug in power with UPS, it start giving a continous loud beep! how to fix this problem as well!
    thanx for ur concern, waiting for ur responce!

    New Member New Member
    Edgar 13 days ago (in response to Ali)

    Por lo que leo, no hay respuestas por parte de la empresa APC. es un problema comun y no se hacen cargo de dar soluciones a los clientes

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