Bought the ups yesterday. Plugged the battery in and all devices and it worked. Lost power last night and it cut off. Now if I turn it on green light flashes for 10 seconds while powering devices and then turns off with a constant tone. Will do the same thing if I have nothing plugged in and I turn it on.
Sorry for the inconvenience. Please try to reset the unit.
To do this, follow the below procedure;
1: Disconnect any attached load.
2: Unplug the UPS from the wall socket.
3: Disconnect the UPS' internal battery.
4: Push and hold the "On" button on the UPS for 5 seconds
5: Reconnect internal battery.
6: Plug UPS in to known good power source.
7: Turn UPS on.
If that down not resolve the issue please call technical support at 1-800-555-2725 select option 2 for Back-UPS They will be happy to assist with your issue.
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