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Home » Spaces » Back-UPS & Surge Protectors » discussion » General » Powerchute reports battery charge 10%

Powerchute reports battery charge 10%

Discussion in Back-UPS & Surge Protectors started by James , 2/9/2018 6:08 PM
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  • JamesD
    James
    New Member New Member
    James 2/9/2018 6:08 PM

    Hello, 

    We just put in an APC Back-UPS 1500 yesterday and Powerchute shows the battery charge to be 10%. It hasn't moved at all since yesterday. Any ideas as to why?

    This was a brand-new APC (though it was sitting in storage for about 6 months or so). We want to be sure it's working properly.

    Thanks,

    -James

  • wpasquil
    Bill
    =S= Representative
    Bill 2/9/2018 6:23 PM (in response to James)

    Hi,

    The battery may need to be replaced. See Schneider Electric FAQ FA156516

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