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Home » Spaces » Back-UPS & Surge Protectors » discussion » General » BackUPS 700, Estimated time < 1 min

BackUPS 700, Estimated time < 1 min

Discussion in Back-UPS & Surge Protectors started by LEONID , 23 days ago
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  • jerry_kiwi
    LEONID
    Novice Novice
    LEONID 23 days ago

    I7-2600, 16GM RAM, GTX960, 2tB HDD  + 128Gb SSD, OSZ 750W PU

    Windows 10 (1703, build 15063.608)
    BackUPS ES 700G (RBC17 Battery)

    PowerChute 3.0.2

    I'm getting notification "Estimated time < 1 min" ob fresh battery with 100%

    But two days ago it was okay with about 30 minutes.

    Is there any way to reset APC UPS battery status or smth like this?

    When I simulate blackout - it works for 2 mins only with 100% discharge.

  • wpasquil
    Bill
    =S= Representative
    Bill 22 days ago (in response to LEONID)

    Hi,

    How old is the battery and how often does the UPS switch to battery? Also, what does PowerChute report for the load?

  • RandyH
    Randy
    Apprentice Apprentice
    Randy 22 days ago (in response to LEONID)

    In addition to what Bill said,

    It's also possible that the battery contacts are not making full contact.   Try removing the battery pack and reinstalling it.

  • jerry_kiwi
    LEONID
    Novice Novice
    LEONID 22 days ago (in response to Bill)

    UPS switches to battery very rare.

    And there are two batteries (3-year one and new one)

    Both with same simptoms

  • RandyH
    Randy
    Apprentice Apprentice
    Randy 22 days ago (in response to LEONID)

    .

    Having a  3 year old battery and one new battery is probably not helping.

    The older battery has lost a good bit of it's capacity and is probably causing the problem.

    In all likelihood  the older battery also has a much higher internal resistance than the newer battery.

    Always replace batteries in pairs.

  • jerry_kiwi
    LEONID
    Novice Novice
    LEONID 22 days ago (in response to Randy)

    No, i mean that i have two batteries. one is 3year and one is new. And i've tested both independetly, cause BackUPS 700 need only one battery.

  • cristiancalvet
    Cristian
    Apprentice Apprentice
    Cristian 22 days ago (in response to LEONID)

    did you put "replace battery date" in the powerchute? 

  • jerry_kiwi
    LEONID
    Novice Novice
    LEONID 22 days ago (in response to Cristian)

    I haven't such option

    Non "self-test", not "battery replace"

    in 2013  here was thread with same problem, but with no solutution.

    PowerChute 3.0.2 doesn't have such options.

  • RandyH
    Randy
    Apprentice Apprentice
    Randy 22 days ago (in response to LEONID)

    .

    ok.  Thanks for the clarification.

    Just to be sure.....HOW did you test the batteries?

  • cristiancalvet
    Cristian
    Apprentice Apprentice
    Cristian 21 days ago (in response to Randy)

    mmm i guess you need to test that new battery, if the battery is ok you can verify that the ups is charging the battery ,  when you have your battery tested and ok you need to disconnect the input to discharge battery and then connect again to charge it , im almost sure that powerchute must detect this charge and put your real runtime, 

  • jerry_kiwi
    LEONID
    Novice Novice
    LEONID 20 days ago (in response to Cristian)

    no luck^(

    Powerchute reports about < 1 min with 100% charge

    But when i simulate blackout, UPS works for minimum 3 minutes... smth strange in fact.

    i think, that the problem is in ups itself.

  • cristiancalvet
    Cristian
    Apprentice Apprentice
    Cristian 18 days ago (in response to LEONID)

    probably the charger is not working , you can bring it to an official service if you want to repair it , 

    regards.

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