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Home » Spaces » Back-UPS & Surge Protectors » discussion » General » Back-UPS XS1000 - Status Button does nothing (not working or responding to press)

Back-UPS XS1000 - Status Button does nothing (not working or responding to press)

Discussion in Back-UPS & Surge Protectors started by Randy , 4 days ago
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  • RandyH
    Randy
    New Member New Member
    Randy 4 days ago

    Hello,

    I want to see the load and remaining battery time estimate on my Back-UPS XS1000 but when I press the status button it does absolutely nothing.   It's as if the button is not connected to anything.

    Is there a way to correct this?

    How can I see the status?

    Thanks

  • SecretSquirrel
    Secret Squirrel
    =S= Representative
    Secret Squirrel 4 days ago (in response to Randy)

    Hi Randy,

    This is not something which can be corrected in the field. I would agree, it appears there may be a lack of connectivity.

    I would recommend contacting your local Schneider Electric support for continued troubleshooting.

    Secret Squirrel

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