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Home » Spaces » General Questions & Suggestions » discussion » General » I made a support email but this is what came back in couple of mins later

I made a support email but this is what came back in couple of mins later

Discussion in General Questions & Suggestions started by Keith , 2/26/2018 11:05 PM
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  • keithnerdloveapc
    Keith
    Novice Novice
    Keith 2/26/2018 11:05 PM

    I had to email apc about a problem which couldn't sign in to my account on apc.com. So this is the e-mail I just got around 5pm today

    Mail Delivery Subsystem <MAILER-DAEMON@dmzmailoutpri.apc.com>

    Today at 5:11 PM

    The original message was received at Mon, 26 Feb 2018 17:11:52 -0500
    from wvusstl157.beweno.e-s.moc [10.218.88.60]
      ----- The following addresses had permanent fatal errors -----

        (reason: 553-DMARC domain authentication fail. Refer to the)

  • wpasquil
    Bill
    =S= Representative
    Bill 2/27/2018 3:49 PM (in response to Keith)

    Hi,

    Sorry for the inconvenience. 

    For web site support go to apc.com and select support - contact us - view all contact information - email. You can then enter your request for assistance. 

  • keithnerdloveapc
    Keith
    Novice Novice
    Keith 2/28/2018 1:15 AM (in response to Bill)

    Bill, the first post you saw is the email I was sent right after I emailed them. So doing another email just to get the same one is no point.

  • wpasquil
    Bill
    =S= Representative
    Bill 2/28/2018 6:47 PM (in response to Keith)

    Keith,

    I have asked one of our e-support team to contact you concerning your issue. 

  • keithnerdloveapc
    Keith
    Novice Novice
    Keith 3/2/2018 11:55 PM (in response to Bill)

    I was contacted Feb 28 at 2:43 PM. Maybe that day was just a glitch with yahoo? Not sure.

  • heymargaux
    Margaux
    Novice Novice
    Margaux 4/23/2018 1:48 AM (in response to Keith)

    Good thing everything works fine now. 

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