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ups failure to see mains

Discussion in Other Environmental Monitoring Products & Questions started by Katongo , 9/25/2016 7:10 PM
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  • katongo
    Katongo
    Novice Novice
    Katongo 9/25/2016 7:10 PM

    Dear friends,

    I HAVE 2 BY SUVTP 40KH WHICH ARE EXPERIENCING NO MAINS ERROR. MAINS NOT AVAILABLE IS THE MAIN ERROR EVEN WHEN I CAN CONFIRM THE MAINS AVAILABILITY. THE OTHER ALARM IS BATTERY DISCHARGED. HOW CAN I BE HELPED.

    katongo
  • Haseeb
    Haseeb
    =S= Representative
      This discussion is marked as answered
    Haseeb 9/27/2016 10:27 AM (in response to Katongo)

    Hello 

    Referencing the SUVT Operations Manual, please refer to page 42.

    http://www.apcmedia.com/salestools/AHIE-83NAUF/AHIE-83NAUF_R0_EN.pdf?sdirect=true

    Mains Not Available. Input Freq/Volt Out of Range.

    Meaning: The frequency or voltage is out of acceptable range for normal operation.
    Corrective Action: Correct the input voltage to provide acceptable voltage or frequency.

    Battery Discharged.

    Meaning: The UPS is in battery operation and the battery charge is low. Note: Runtime is limited in duration.
    Corrective Action: No corrective action is necessary. Shut down the system and the load equipment or restore incoming voltage.

    Kind Regards

    Haseeb

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