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home » spaces » NetBotz Hardware & Software » discussion » General » NBWS100T fails to connect to NBRK0570 following Firmware transfer

NBWS100T fails to connect to NBRK0570 following Firmware transfer

Discussion in NetBotz Hardware & Software started by Barry , 7/21/2016 9:10 PM
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  • tabap0
    Barry
    New Member
    New Member
    Barry 7/21/2016 9:10 PM

    Upon completion of firmware transfer and status change to "Ready to apply" with Apply Firmware Update, all sensors dropped off as pod unplugged. Sensors have been powered off and on but will not successfully connect to the NetBotz appliance. NetBotz AV shows all sensors in "Ready to apply" status as unplugged. (see attachments)

    NBRK0570                           Bootstrap version:  4.5.1 (Build: 20151117_1714)
    Sensor Pod 150 Integrated    Bootstrap version:  3.010
    Sensor Pod 100 T and H        Application version:  1.0.0
    NetBotz AV                           Version 4.5.1 (Build: AV_20151125_1258)

  • ipicKedawinna
    Angela
    =S= Representative
    Angela 7/22/2016 12:44 AM (in response to Barry)

    Hi Barry,

    NetBotz products are supported over at the dcimsupport.apc.com community. I'd recommend you post this question/issue there for expert support.

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