Note: No new discussion posts are allowed in this area. Historical content is for viewing purposes only. NetBotz are actively supported at its own standalone community - https://help.se-dmaas.com
Received the following alert:
Alert Description:The value of 'Temperature (1)' was too low, but has now returned to normal. Alert Type:Value Too LowSeverity:Error (returned to normal)Alert Level:Return To NormalSensor:Temperature (1)Sensor Value:71.2 °FAccess information:õRPod:Sensor PodTime Detected:05/03/2016 01:47:04 AMTime Returned to Normal:05/03/2016 01:47:04 AMNotification Time:05/03/2016 01:47:08 AMThreshold Name:DefaultAction Name:Primary E-mail NotificationAlert ID:nbErrorCond_AB7A8D78Version:V4_5_0_20150518_1808Graph of 'Temperature (1) - Sensor Pod' from 05/03/2016 12:47:04 AM to 05/03/2016 01:47:08 AM - return to normal
We did not receive an email indicating that the temperature dropped too low, just the alert saying it returned to normal. Notice that the time detected and time returned to normal are the same time. The graphs included in the alert agree that the temperature was steady between 70-71 degrees.
Why is it alerting and how do I prevent these false alarms?
NetBotz appliances are supported at our DCIM community @ dcimsupport.apc.com. I suggest posting your question there to take advantage of that community's expertise.
Choose a location
There are no forums in this space.