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Home » Spaces » Getting Started » discussion » General » Unit sensitivity display shows empty

Unit sensitivity display shows empty

Discussion in Getting Started started by AUGUSTO , 13 days ago
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  • AUGUSTO
    AUGUSTO
    New Member New Member
    AUGUSTO 13 days ago

    Hello. I just bought an APC BR1500G-AR usp.  The unit sensitivity bar shows empty. I turned it off, then pushed the power button for 6 secs, chose medium sensitivity (didnt beep to confirm that, although the manual says it should), then turn the power on again and it still shows empty. What should i do?  I attach a picture. Thx in advance.

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  • wpasquil
    Bill
    =S= Representative
    Bill 12 days ago (in response to AUGUSTO)

    Hi,

    The users guide list the steps to set the sensitivity on page 3. http://www.apc.com/salestools/GLIN-7X9D9G/GLIN-7X9D9G_R2_EN.pdf

    If the unit does not react as expected you should contact local support for assistance.

    Link to local support contact information http://www.apc.com/ar/es/support/contact-us/index.jsp

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